The CyberFreight Organisation
At CyberFreight we take care of your air freight and ocean freight forwarding. We are a family-owned company that opened office at Schiphol Airport on the 1st of November 1999 and in Rotterdam Port in the following year.
Our practical management structure allows us to operate with great flexibility and therefore adjust to the ever-changing market quickly. Our focus is on Small and Midsize Enterprises (SMEs) and we need a good mix of clients in order to operate competitively. We also have large size clients who need a very different kind of attention. Our personnel value all our clients and other people we work with regardless of size, for example: airlines, shipping lines, customs officers, and overseas partners.
Volcanic ash cloud obstructed air freight, until we came with a speedy solution
The ash cloud caused by the volcano eruption in Iceland crippled Schiphol Airport’s air freight for weeks. Thanks to our extensive network and our creative team of employees, we came with a comprehensive alternative plan within a day. In order to be of service to our clients, we transported goods in trucks to Madrid, where we got the goods to the countries of destination by air after all. In the end it cost clients only three days extra, instead of the weeks it took the ash cloud to clear.
Flexible and fast
The logistics industry is forever changing. At CyberFreight we therefore expect our employees to show initiative and to think outside of the box. Freight forwarding requires us to act fast. When a cargo misses its ship, it could easily arrive weeks later. Sure, we make mistakes now and then. However, even though we find this annoying, we always admit to our mistakes and subsequently do all within our power – after consulting our client – to find the most suitable solution.
Worldwide LINK network
CyberFreight is a member of the LINK network. CyberFreight owner Jacques van den Berg founded this worldwide network of ocean freight forwarders and air freight forwarders in 1994. The partners in this network are located in 62 countries and have a total of more than 240 offices. The LINK head office is located in Amsterdam.
Being a LINK network member puts us in a favourable position in the international marketplace. We have access to all our partners’ statistics and use these to negotiate with airlines and shipping lines. Therefore our rates are highly competitive.
Customs? Leave everything to us!
We have the Authorised Economic Operator status (AEO status). That makes us a reliable partner for customs officials.